Customer satisfaction is mission critical for us. We aim to reply to all emails within 24 hours of receiving them.
If you are looking to return an order, you can submit a return request through our returns portal. For anything else or help with an order, please include your order details below.
Email: sales@shimeruknives.co.uk
Phone: +1 (334) 309-8138
UK Correspondence
David Oak / Shimeru Knives
Kemp House, 152–160 City Road
London, EC1V 2NX
United Kingdom
US Fulfillment
InSync Fulfillment C/O Shimeru Knives
1115 Hosler Dr
Bolingbrook, IL 60490
United States